Reactive
1. There’s nothing I can do…
2. That’s just the way I am…
3. He makes me so mad…
4. They won’t allow that…
5. I have to do that…
6. I can’t…
7. I must…
8. If only…
Proactive
1. Let’s look at our alternatives…
2. I can choose a different approach…
3. I control my feelings…
4. I can create an effective presentation…
5. I will choose an appropriate response…
6. I choose…
7. I prefer…
8. I will…
Thank you Stephen Covey
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